The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,932 ratings
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 625 |
| Houston, TX | 355 |
| Philadelphia, PA | 252 |
| Washington, D.C., DC | 248 |
| Seattle, WA | 245 |
| Atlanta, GA | 206 |
| Denver, CO | 196 |
| Salt Lake City, UT | 188 |
| Sacramento, CA | 156 |
| San Francisco, CA | 141 |
| Miami, FL | 132 |
| Indianapolis, IN | 132 |
| Orlando, FL | 131 |
| Detroit, MI | 127 |
| Minneapolis, MN | 117 |
| Boston, MA | 110 |
| Portland, OR | 109 |
| Brooklyn, NY | 99 |
| Oakland, CA | 86 |
| Jacksonville, FL | 85 |
| Pittsburgh, PA | 80 |
| New York City, NY | 67 |
| Tampa, FL | 67 |
| Baltimore, MD | 62 |
| San Jose, CA | 51 |
| Reno, NV | 49 |
| Tacoma, WA | 42 |
| Fort Myers, FL | 41 |
| Saint Paul, MN | 39 |
| Dallas, TX | 39 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
_BeachBum___ (@__BeachBum___) reported @Xfinity my bill is $306.00 a month for cable for anybody that wants to know about XFINITY. They raised it from $240 to $306 for new fees with no new service within the past couple months.. buyer beware.. #cable #cableTV
- Brittany the Boo-seller 👻 (she/her) (@thebooseller) reported
Love to be lied to, manipulated, and gaslit by xfinity when their faulty wiring is causing my wifi issue and I can't do my work from home because of it
- Amanda (@toomuchtuuuna) reported
Hey @Xfinity you failed to notify me that you’re doing work in my area today, and thanks to you I’m unable to do my job. Conveniently, when I try to call, your phone system states no agents can help me and hangs up. Real nice!
- Emily Ianacone (@myfriendemily) reported
Are there any internet service providers in Baltimore (not @Xfinity) that have good service quality and customer service?
- Tony Schupp, PT, DPT (@Tony_Schupp2183) reported
@AndrewHallFF Completely agree. I get the contracts and all that, but they could make a bundle just doing a red zone option. I run into the same issue with Marquee sports network for the Cubs. Can only get through Xfinity or Fubo, and they don’t have a stand alone option.
- Sir Eric (@01IOTA) reported
@Xfinity please dm me. I must talk to customer service. Thank you
- whyareyoubotheringme (@michaelbw1998) reported
@XfinitySupport @Xfinity My internet has gone out midday the past two days in the middle of the business day. Why is your service so #unreliable? Why hav I reached my limit on refunds (2) for your screwups? You obviously haven't reached your limits on screwups.
- Ash Elle (@AshElleEventGrl) reported
I will never forgive @Xfinity @comcast for the monopoly they have created. I absolutely hate it and they do nothing for their consumers.
- Breezy F (@Breesymone) reported
I switched from Xfinity and T-Mobile to @att and I think I'm going to regret it. The customer service has been bottom tier for sure. I had false hope for them 😔
- Me (@1stTimeCaller_) reported
WTF is up with @Xfinity no one shows up for an appointment.
- Jim Bilello (@JimBilello) reported
Thanks @comcast @Xfinity for another disruption in you cable #internet #isp service this morning
- Tanner Zerick (@Th3Shadows) reported
It is actually mind-boggling how bad @Xfinity internet is. The only reason this company stays in business is because local governments don't allow for competition. Seriously, yall are the absolute worst, outages every week. Don't make me switch to @ATT .@XfinitySupport
- Brandon (@JussWearEm) reported
@Xfinity the worst customer service. Xfinity sent out a text a while ago stating they were upping my speed at no cost than a month or so later my bill goes up 35.00. Tried to force me into a contract when new customers have a even lower rate and no contract how tf that work??
- C (@ctoocreative) reported
@peaceofrai @KdashBankz Naw I had metro before and T-Mobile before that. Of course metro and T-Mobile are the same damn thing and I had no service at work of all places with metro or damn anywhere else. Xfinity runs off of Verizon towers , not once has my phone said no service or no signal up top
- John Johnson 🇺🇸🏳️🌈✌️🐾🌎🇺🇦☮️ (@John682Joh) reported
After working in the cable industry for 40 years I Will be cancelling my @Xfinity account on Monday.As a former Comcast contractor and actual employee of Continental Cablevision, the cost, and service is terrible. Went with @ATT CSR’s were horrible at Xfinity. Another country.
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